28 January, 2027
The Agenda
A single, considered day. No parallel tracks, no exhibition hall. Every delegate in the same room.
08:30
Welcome Breakfast
Arrival, registration and curated networking.
09:00
Opening Keynote: The Invisible Interface
What comes after the front desk.
10:30
Fireside: Boutique at Scale
Holding the soul of a property while operating fifty more.
12:15
Curator’s Luncheon
Long-table conversations, hosted by industry chairs.
14:00
The Post-App Era
Guest-facing hardware, ambient AI, and the new concierge stack.
16:30
Roundtable: Talent & Craft
How the next generation of hoteliers will be made.
19:00
Salon & Aperitif
Closing remarks and continued conversation, until late.
